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Privacy Policy

Last Updated: October 02, 2025

True Base Pty Ltd ("we," "our," or "us") is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We collect information necessary to provide our IT consultancy, software development, and design services. This may include:

• Contact Information: Name, email address, phone number, and business address.
• Project Data: Technical specifications, business logic, and intellectual property shared for project estimation.
• Usage Data: Information on how you interact with our digital products or website.

2. How We Use Your Information

We use your information solely for the following purposes:

• Delivering custom software solutions and consulting advice.
• Processing invoices and managing accounts.
• Communicating project updates, technical support, and administrative notices.
• Complying with Australian legal and tax obligations.

3. Data Security

We implement industry-standard security measures—including encryption and secure cloud infrastructure—to protect your data from unauthorized access, modification, or disclosure. However, no method of transmission over the Internet is 100% secure.

4. Disclosure to Third Parties

We do not sell or trade your personal information. We may share data with trusted subcontractors or cloud infrastructure providers (e.g., AWS, Azure) strictly for the purpose of project delivery. All third parties are bound by confidentiality agreements.

5. Contact Us

If you have questions about this policy or wish to access the data we hold about you, please contact us:

True Base Pty Ltd
Unit 1 125 Railway Terrace, Ascot Park SA 5043
Email: tbpldft@gmail.com